Sunday, March 30, 2014

The wizard was interrupted before Symantec Endpoint Protection could be completely installed

Common Error for Symantec Endpoint V 11.5:

1) The wizard interrupted before Symantec Endpoint Protection could be completely installed2) Error: LiveUpdate could not access its settings. Error Code: 0x00000000

Solution

1. A clean install of the latest compatible release of LiveUpdate often resolves this issue.

Uninstall Symantec LiveUpdate with Add/Remove Programs
Change the following registry key:



HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\Current Version\Explorer\User Shell Folders\AppData
value=%APPDATA%

Change it to:

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\Current Version\Explorer\User Shell Folders\AppData
value=%USERPROFILE%\AppData\Roaming


2. Check for folders left by Liveupdate and remove them if they are present.

Windows XP/2003/7
C:\Program Files\Symantec\LiveUpdate,
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate.

3. Reinstall Symantech EndPoint, La La it worked.


Additional Error: Pending system changes that require a reboot have been detected

Primary Solution:

In the registry, navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\

2. Back up the registry key.

3. Delete the PendingFileRenameOperations registry value from the right pane.

4. Install the software without restarting the computer first (Restarting the computer may result in the registry key being placed back in the registry before installation.)

5. Restore the registry key from the backup location.

Note: If you do not find the PendingFileRenameOperations registry value in the location above, this error message can be generated if the PendingFileRenameOperations registry value exists in the following location(s):
HKEY_LOCAL_MACHINE\SYSTEM\CurrentSetXXX\Control\SessionManager\

Secondary Solution:

1. Look at the registry value to see what applications are pending.

2. In the registry, navigate to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\PendingFileRenameOperations

3. Locate all entries with a status of "Pending."

4. Rename the value of that entry, placing a "2" on the end of PendingFileRenameOperations.

5. Restart the computer.

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